Shipping & Returns

At Dr Nagwani Medfoods Pvt. Ltd., we want you to be completely satisfied with your purchase. If you have any concerns related to your order, please send us an email at drnagwanisocial@gmail.com within 5 days of delivery with all the necessary details.

In case you received a wrong item/product missing case.

In case you received the wrong item or a product is missing, please reach out to us within 3 Days with the following details:

Invoice Copy (Hard/Soft)

Details of your request/complaint

Clear images of the products received & label on the outside package to verify the details.

Our customer service team will address your query within 24 hours.

In case you received a damaged item.

If you received a damaged item or the product leaked during delivery, please email us within 3 Days with the following details:

Copy of the Invoice (Hard/Soft)

Details of your request/complaint

Images or videos to support the complaint with a batch number that is mentioned near the MRP/crimp of the product.

Once we receive all the details, we will take prompt action to resolve your issue.

In case you have concerns related to the product.

If you have any concerns related to the product quality, please write an email to us within 3 days with the following information:

Invoice Copy (Hard/Soft)

Details of your request/complaint

Images of products received & batch number mentioned near the MRP/crimp of the product.Our customer service team will address your issue over a call and resolve the query within 24 hours.